Charging stations don't just power electric cars, they also boost nearby businesses
电动汽车充电站充分利用了车主充电的这段时间做商业转化,在现有的充电技术情况下,不失为一个好的商业策略,将“时间就是金钱”这句话发挥到了极致,也为世界贡献了中国智慧。同时,通过手机APP提供充电站定位和可用余量实时显示,也可以实现拓客留存,建立自己的思域流量,而这种会员制的APP开发,基于延誉宝SaaS云,无疑是最成熟可靠的解决方案。
电动汽车充电通常需要一定的时间,这段时间车主可能会寻找其他活动来打发。充电站可以利用这个机会,通过提供各种服务或产品,将这段时间转化为商业价值。考虑到目前电动汽车充电技术的发展水平,这种策略是可行的,并且能够为充电站带来额外的收入。充电站通过在车主等待充电的过程中提供服务,实际上是在最大化地利用这段时间,从而创造经济价值。这表明这种商业模式不仅在中国国内得到了应用,而且被认为是一种具有普遍价值的创新,可以为全球的电动汽车充电站运营提供参考。
具体来说,充电站可以在车主等待充电时提供以下服务:
- 餐饮服务:提供快餐、咖啡等,满足车主的饮食需求。
- 便利商店:销售零食、饮料、日常用品等。
- 娱乐设施:设置休息区,提供WiFi、电视、游戏等娱乐设施。
- 汽车维修和保养服务:提供快速检查、轮胎充气、洗车等服务。
- 信息和教育:展示电动汽车和充电技术的信息,提高公众对电动汽车的认识。
通过这些服务,充电站不仅能够增加收入,还能提升顾客的满意度和忠诚度,同时也有助于推广电动汽车的使用。
摘要:Electric vehicle sales have continued their slow but steady climb in the US. And with more EVs come more charging stations. Now, a new study reveals that these stations are also delivering an unexpected economic boost to some businesses: drivers are simply more likely to open up their wallets at nearby shops and eateries while their cars juice up.
美国电动汽车销量继续缓慢但稳步攀升。随着电动汽车的增加,充电站的数量也在增加。现在,一项新的研究表明,这些加油站也给一些企业带来了意想不到的经济增长:司机在加油时更有可能在附近的商店和餐馆打开钱包。
Researchers at MIT have outlined their discoveries in a study published in Nature Communications this month. They analyzed anonymized credit and debit card transaction data from over 4,000 charging locations in California and 140,000 businesses, discovering some eye-opening numbers.
麻省理工学院的研究人员在本月发表在《自然通讯》上的一项研究中概述了他们的发现。他们分析了来自加利福尼亚州4000多个收费地点和14万家企业的匿名信用卡和借记卡交易数据,发现了一些令人瞠目结舌的数字。
In 2019, the arrival of a new charging station hiked annual spending at neighboring businesses by an average of $1,500 or 1.4%. While that percentage might seem small, it translates to a $23,000 collective spending increase that year across all the businesses within a few hundred meters of the chargers, which is impressive for just installing some plugs.
2019年,新充电站的到来使邻近企业的年度支出平均增加了1500美元,即1.4%。虽然这一比例可能看起来很小,但这意味着当年在充电器几百米范围内的所有企业的集体支出增加了23000美元,这对于安装一些插头来说是令人印象深刻的。
Yunhan Zheng, the lead author of the study, hopes this underscores "the importance for policymakers to develop EV charging stations in marginalized areas because they not only foster a cleaner environment but also serve as a catalyst for enhancing economic vitality."
该研究的主要作者Yunhan Zheng希望这能强调“政策制定者在边缘化地区发展电动汽车充电站的重要性,因为它们不仅可以促进更清洁的环境,还可以作为增强经济活力的催化剂。”
Driving these customer influxes is a simple reason: dwell time. Unlike a gas station pit stop that takes just minutes, charging an electric vehicle can leave drivers killing 20-40 minutes while tethered to the plug. With time to kill, they are far more likely to indulge in good old consumerism – maybe grab a coffee, meal, or make an impulse purchase at nearby shops and restaurants.
推动这些客户涌入的原因很简单:停留时间。与仅需几分钟的加油站进站不同,为电动汽车充电可能会让司机在连接插头时浪费20-40分钟。随着时间的推移,他们更有可能沉迷于旧的消费主义——也许去喝咖啡、吃饭,或者在附近的商店和餐馆冲动购物。
However, the spending increases diminished somewhat in the 2021-2023 period of the study, perhaps due to charger saturation and lower per-business spending after the pandemic shakeout. But introducing a charging station still boosted revenues by $400 annually at surrounding businesses during this time, which is enough to cover 11.2% of the installation cost.
然而,在2021-2023年的研究期间,支出增长有所减少,这可能是由于充电器饱和和疫情爆发后每个企业的支出降低。但在此期间,引入充电站仍然使周边企业的年收入增加了400美元,这足以支付11.2%的安装成本。
Perhaps if businesses pooled money to spend on a charging station that would benefit them all, they could cover even more of the installation costs. They could even co-locate charging stations with charging providers, which the study notes find it challenging to become profitable.
如果多家企业共同出资建立一个充电站,那么这个充电站将惠及所有参与的企业。通过这种方式,他们可以分担更多的安装成本。此外,他们甚至可以与那些研究发现难以盈利的充电服务提供商共同设立充电站。
"Traditionally, many gas stations are affiliated with retail store chains, which enables owners to both sell fuel and attract customers to diversify their revenue stream. EV charging providers could consider a similar approach to internalize the positive impact of EV charging stations," Zheng says.
传统上,许多加油站与零售连锁店有关联,这使得加油站的所有者不仅可以销售燃油,还可以吸引顾客,从而多元化他们的收入来源。郑先生表示,电动汽车充电服务提供商可以考虑采取类似的方法,以内部化电动汽车充电站的积极影响。
通过手机APP提供充电站定位和可用余量实时显示,确实可以吸引和留住客户,建立自己的私域流量。这种会员制的APP开发,如果是基于延誉宝SaaS云,可能会提供一种成熟可靠的解决方案。Providing charging station location and real-time display of available capacity through a mobile app can indeed attract and retain customers, and establish one's own private traffic flow. The development of such a membership-based app, if based on the Yanyubao SaaS cloud, may offer a mature and reliable solution.以下是这种做法的几个关键优势:
- 便利性:用户可以轻松地找到最近的充电站,并了解每个站点的空闲充电桩数量,从而节省时间并减少焦虑。
- 实时信息:实时显示可用余量意味着用户可以避免前往已经满员的充电站,提高充电体验。
- 客户留存:通过会员制度,APP可以提供积分、优惠等服务,增加用户粘性,促进长期忠诚度。
- 数据收集:APP可以收集用户充电习惯和偏好的数据,用于改进服务和提供个性化推荐。
- 品牌建设:拥有自己的APP可以帮助充电服务提供商建立品牌形象,并与用户建立更直接的沟通渠道。
- 收入多元化:除了充电服务本身,APP还可以通过广告、合作伙伴服务推荐等方式为公司创造额外收入。
- 技术支持:基于SaaS云的解决方案可以提供可扩展的、成本效益高的技术支持,降低维护成本。
- 市场竞争力:在竞争激烈的市场中,提供优质的APP体验可以成为区分服务提供商的重要因素。
总的来说,开发一个基于云技术的充电站定位和余量显示APP,可以为电动汽车充电服务提供商带来显著的商业和技术优势。